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About Us

Susan’s Green Marketplace, a female owned business, opened its “doors” in January, 2013.  It began out of a growing interest in natural remedies and products that do not harm the environment and a need for additional income when I retire from the corporate world.  Like many of you, I had major financial problems during the economic downturn after year 2000 which left me in a position where I would not be able to retire until I am 100 without additional income to supplement Social Security.  Hopefully with your help, I can retire before someone has to wheel me to the office from the nursing home.  LOL

Customer service, in my opinion, is one of the most important jobs of running a business.  How many times have you ordered from one of the big box stores, had a problem or a question and had to spend a considerable amount of time just trying to find contact information?  Then when you contact the company, it takes days before an email is answered or you’re talking to someone who is following a script who may or may not be able to help you.  At Susan’s Green Marketplace, you will always deal with the owner – me.  I respond to all the emails and phone calls and make all the decisions.  I will always do whatever I can to satisfy you, the customer.

All my products are shipped direct from my distributor, Honest Green, to ensure the freshest products available.  This also allows me to offer my customers a deep and diverse selection of high-quality natural, organic and eco-friendly products from over 700 brand names.  Discover the difference that using these natural and organic products makes in enhancing your quality of life and even your overall health.  Avoid potential health risks and complications by using natural products that are free of toxins and other harmful elements.  Find an array of products that you use daily, such as bathroom supplies, candles and incense for aromatherapy and a vast inventory of vitamins, minerals and health supplements.

Why should you trust me with your credit card information?  Shopify hosts the website and payments are processed by PayPal and Stripe, all of which are PCI compliant.  To learn more about PCI compliance, click on the blue PCI button on the bottom left corner of the page.  I also encourage you to also do your own independent search on PCI compliance and what it means regarding the safety of your credit card information.

There is still a tremendous amount of work to be done for Susan’s Green Marketplace.  When I first started the business, the company that updated inventory also added new products which although it was convenient, left me with some very messy product descriptions.  Then when I moved from my previous shopping cart, most of the descriptions didn’t move correctly making matters worse.  So, I have 12,000 product descriptions that need to be rewritten.  I also have a full time job, so things with the website often don’t get done as quickly as I would like.  So, I ask for your patience while I get these descriptions corrected.  If you see something that needs immediate attention, please don’t hesitate in letting me know.

Susan’s Green Marketplace is a small business.  There are two employees – myself and Prissy.  And Prissy needs to be fired but she lives with me.  She does provide comfort but basically all she’s good for is walking across my laptop, begging for attention and leaving cat fur everywhere.  LOL

I offer more than 700 brands and 12,000 of the best products on the market at competitive prices.  Please visit often and join our mailing lists to learn of new product offerings and discounts not offered to the general public.

 Thank you for shopping at Susan’s Green Marketplace!

 Susan Taylor
Owner
susan@susansgreenmarketplace.com

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