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Returns are allowed if requested within 30 calendar days of order. Opened or unsealed items cannot be returned. All returned items must have all the original packaging material intact. In order to request a return, please send an email to susan@susansgreenmarketplace.com. Please include a picture of the item and the bar code.

We will process your request within 2-3 business days and email you letting you know if your request has been accepted. If accepted, instructions will be provided on how to return the items.

The customer is responsible for return shipping charges. Shipping charges will only be refunded if we sent the wrong item.

No request for refunds will be entertained after 30 days of Order date. It can take up to 4 weeks to process a refund and for the credit to get reflected on your credit card.

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